I found a really cool technology that delivers VoIP services with a twist--jajah. The calling technology didn't let me down, but the company's support processes are HORRIBLE, DISAPPOINTING, SUB-STANDARD, FRUSTRATING, and NOT CUSTOMER FOCUSED. During the past 10 days, I've sent the support team several emails and even used their online support request tool, and still I'm receiving NO response other than the tiresome automatic email reply that they'll get back to me within 15 hours. 15 hours? WHAT A JOKE THAT IS. Jajah Blah Blah to be sure. I requested a business account after testing the service, but they gave me a personal account. I sent a complaint, but bought some calling credits in the meantime, so that I could use the service immediately. They eventually converted the personal account to a business account, but zeroed my account balance when I still have more than $7 credit. So now I can't make any more calls, and no-one is responding to requests to restore my $7+ credit. Deutsche Telekom/T-Mobile have invested in Jajah, and they're not DIMWITS. But the people running Jajah are, because they're undermining a really good VoIP option with appalling customer service. A company is only as good as the people in the back office. Right? Has anyone else experienced Jajah Blah Blah? I'm the KeenEyedTruthSeeker. Have a great day!